• Conducts and participates in the intake process to obtain information relevant to formulating a psychosocial evaluation and initial treatment plan goals.
• Provides individual, crisis, group, couples and family psychotherapy to a caseload of patients ages 4 through the senior years. Caseload is comprised of multicultural patients with varying DSM V diagnoses, and presenting with high risk or low risk symptoms and behaviors.
• Conducts intake evaluations and patient sessions as assigned to include ad hoc assignments.
• Makes referrals to agencies and community resources as appropriate for the patients.
• Implements the treatment plan by providing psychotherapy interventions and/or concrete services such as complex care management, crisis intervention services, and referrals to outside agencies/providers.
• Utilizes data from PSYKES Medicaid database and/or evidence based tools such as the PHQ9, GAD7, CSSRS, etc. to drive clinical interventions.
• Leads psychotherapy groups of up to 12 patients/members.
• Confers and consults with members of the treatment team including the psychiatrist, clinical supervisor, and other professional and technical personnel in implementing a multi-disciplinary approach to patient care.
• Plans for patient’s discharge from the clinic and/or aftercare.
• Maintains appropriate case records on the EHR and prepares other letters and reports as required.
• Participates in clinic initiatives to use evidence based practices to assess and treat disorders and symptoms such as Depression, Anxiety, PTSD, and Suicidal Ideations.
• Participates in the collection of data for statistical reports as needed (i.e. – Patient Characteristics Survey, Notification of Hospitalization, ER Visits and 911 Calls).
• Reports to the “State Central Registry of Child Abuse & Neglect” all cases of suspected child abuse or neglect.
• Reports to the “Justice Center for the Protection of People with Special Needs” all reportable Incidents. Submits Incident Reports to the Clinical Director for all internal and external incidents.
• Maintains consistent communication with the treatment team, supervisor, leadership team and other staff via use of technology (Bleuler email, EHR messages and alerts, Voicemails).
• Attends clinical supervision meetings weekly / as scheduled.
• Attends staff trainings and workshops.
• Attends staff meetings.
• Other duties as assigned.

• NYS Licensed Psychologist, Psychoanalyst, Social Worker (LCSW/ LMSW), Mental Health Counselor (LMHC), Marriage & Family Therapist (LMFT), Creative Arts Therapist (LCAT)
• NYS Limited Permit in the above disciplines will be considered, contingent upon staff accruing clinical hours for licensure.
• Knowledge working with mental illness in children, adolescents, and the adult population.
• Electronic Health Record experience
• Comfort in using Microsoft Word, Email, Internet, and typing of documents.

• Knowledge of the Office of Mental Health Part 599 regulations, and directives for licensed Article 31 clinics.
• Knowledge of and adherence to Bleuler Psychotherapy Center guidelines, policies and procedures.
• Ability to provide case management and/or crisis services and psychotherapy to patients in need of mental health services.
• Responsible, organized, and efficient. Able to work independently to meet deadlines and complete tasks.
• Ability to perform in a team approach and accomplish multiple assignments.
• Skill to communicate effectively in writing and verbally, and to listen actively.
• Community minded, patient, creative, flexible, compassionate, and culturally sensitive to persons who are diagnosed with a mental illness.
• Ability to deal tactfully and diplomatically with other Bleuler Psychotherapy Center employees, Federal, State, and City officials, professional and technical groups, patients, and the general public.

• Reports to the assigned Clinical Supervisor
• Accountable to the Clinical Director and Compliance Coordinators on matters of documentation, adherence to Bleuler policies and procedures, patient complaints and patient care coordination.

• Full-time
• Exempt
• Temporary

• Project Hope Project Coordinator

• BLEULER PSYCHOTHERAPY CENTER (BPC) is a non-profit NYS licensed outpatient mental health facility in Queens, NY. We provide low-cost high-quality psychotherapy services to children, adults and families. Our commitment to our service offerings allows us the flexibility to meet the varying needs of our clients by providing the best mental health care possible.
• Project Hope is a program that provides free crisis counseling services to persons, families, and groups most affected by COVID-19. Project Hope is funded by the Federal Emergency and Management Agency (FEMA) and is administered by (the New York State Office of Mental Health (OMH) in conjunction with NYC Department of Health and Mental Hygiene. The Crisis Counseling Assistance and Training Program (CCP) aims to provide immediate behavioral health support, primarily relying on face-to-face contacts with survivors in their communities over a specific period of time. Provided services will be culturally and linguistically competent and include outreach and engagement in community settings; education and training; assessment and referral to mental health and substance abuse programs.

• Under the supervision of the Program Coordinator, the Team Leader will work in support of the program’s response to assisting individuals and communities in understanding, coping with, and recovering from the effects of COVID-19. The Team Leader will be responsible for supervising 6-8 Crisis Counselors. The Team Leader is an experienced mental health professional who assists in the assessment of individuals who might require traditional mental health or substance abuse treatment. This is a temporary, direct service position. This is a grant-funded position with an anticipated total duration of six (6) months.
• The ideal candidate will have excellent interpersonal skills and strong verbal and written communication skills. S/he will have extensive knowledge of community mental health resources. S/he is a natural leader with the ability to manage team members and resolve conflict. S/he will have the ability to function well in a rapidly changing environment and the ability to display cultural competence.

• Provide clinical and management supervision to Crisis Counselors
• Oversee a team of six to eight crisis counselors
• Supervise and assist in the assessment of individuals who might require traditional mental health or substance abuse treatment
• Adapt program outreach and services to meet changing needs in affected communities
• With Program Coordinator, develops and implements an effective outreach strategy to identify and serve affected individuals, groups, and community. This may include public speaking at community events, at school meetings, with community leaders, and at other forums
• Directly conduct outreach, crisis counseling, education, provide information and referral services through face-to-face interactions and group workshop activities
• Provide guidance to Crisis Counselors to ensure that resource interview activities are conducted, according to applicable protocols, policies and procedures; provides ongoing refresher trainings in a confidential manner.
• Conduct case reviews with Crisis Counselors to ensure comprehensive and high quality assessments, when necessary.
• Build rapport with fellow team members and supervisor, understanding the importance of representing BPC positively
• Build relationships with community-based organizations, faith based groups, and local agencies to develop outreach opportunities and workshops
• Provide survivors with information and education about typical reactions, helpful coping strategies, and available COVID pandemic related resources
• Establish weekly virtual meeting with entire team to share ideas, connect, and support each other by discussing stress coping techniques and self-care for Project Hope staff
• May perform crisis counseling as needed
• Other related duties as assigned

• Master’s Degree in Social Work or Mental Health Counseling
• 1+ years’ experience working in Behavioral Health
• One or more years’ experience in a leadership/management role
• Has clearance from Justice Center and all required background checks

• Full-time
• Non-Exempt
• Temporary

• Project Hope Project Coordinator

• BLEULER PSYCHOTHERAPY CENTER (BPC) is a non-profit NYS licensed outpatient mental health facility in Queens, NY. We provide low-cost high-quality psychotherapy services to children, adults and families. Our commitment to our service offerings allows us the flexibility to meet the varying needs of our clients by providing the best mental health care possible.
• Project Hope is a program that provides free crisis counseling services to persons, families, and groups most affected by COVID-19. Project Hope is funded by the Federal Emergency and Management Agency (FEMA) and is administered by (the New York State Office of Mental Health (OMH) in conjunction with NYC Department of Health and Mental Hygiene. The Crisis Counseling Assistance and Training Program (CCP) aims to provide immediate behavioral health support, primarily relying on face-to-face contacts with survivors in their communities over a specific period of time. Provided services will be culturally and linguistically competent and include outreach and engagement in community settings; education and training; assessment and referral to mental health and substance abuse programs.

• In this new program, as the Crisis Counselor (CC) you will have the opportunity to make a lasting change in your community. Under the supervision of their Team Leader, the Crisis Counselor will provide outreach, basic support, individual and group crisis counseling, public education and referrals. You will work in support of the program’s response to assisting individuals and communities in understanding, coping with, and recovering from the effects of COVID-19. The Crisis Counselor will receive extensive training in both the crisis counseling activities and data entry for this position. This is a temporary, direct service position. This is a grant-funded position with an anticipated total duration of six (6) months.

• Ability to communicate with individuals in a professional and empathetic manner
• Knowledgeable about the community to be served
• Strong interpersonal skills
• Ability to protect and maintain individuals’ privacy and confidentiality
• Works well both independently and collaboratively
• Ability to function well in a rapidly changing environment
• Ability to display a professional and positive attitude
• Proficient in Microsoft Office

• Work with individuals, families, and groups by providing Crisis counseling services either virtual or in-person that includes outreach, emotional support, individual and group crisis counseling, public education, and referrals when needed
• Represent program in the community and networks with other agencies and partners to ensure needs of survivors are met
• Present to community groups on disaster reactions, coping skills, stress management, and the CCP
• Complete daily contact forms in accordance with New York City Department of Health and Mental Hygiene (DOHMH) guidelines
• Conduct workshops, outreach, counseling and education in communities affected by the COVID pandemic
• Attend trainings and help individuals and families to access services by guiding them through the assessment and referral processes
• Attend community events to provide a compassionate presence and to be available to provide crisis counseling services, when needed
• Manage assigned caseload and ensures prompt and accurate data entry and follow-up with cases
• Provide the community with information, education, coping strategies and available resources
• Build rapport with fellow team members and supervisors understanding the importance of representing BPC positively
• Build relationships with community based organizations, faith-based groups, and local agencies
• Conducts crisis counseling sessions to help individuals manage and cope with changes brought on by COVID 19; assists clients in understanding their reactions; developing coping strategies; managing their stress, and regaining a sense of mastery and control
• Distributes flyers, brochures, tip sheets and web-based material to educate individuals and families
• Escalate complex cases to Team Leader in a timely manner
• Other related duties as assigned

• High School Diploma or GED required
• Working knowledge of Trauma-Informed Care and Cultural Competency required
• Trained paraprofessional or professional
• Must be reliable and able to work independently and understand the importance of maintaining confidentiality
• The Crisis Counselors must be cleared NYS Justice Center through fingerprinting for a Criminal History Records search
• Two years of coursework or equivalent experience in social or human services or related fields (social work, human services, community/public health, sociology, psychology, mental health counseling, or related field).

Candidates of highly impacted communities are strongly encouraged to apply.

Relevant years of experience and gained competencies will be considered as strongly as education during the interview process.

New York City resident preferred and familiarity with New York City neighborhoods, communities, and boroughs required.